Let the Blamestorming begin who is accountable for the IT liability by Anticlue

Have you ever meet a Teflon executive? There is the old executive two step and accountability has shifted. It takes a certain level of maturity for executives to engage in and prioritize what not to do and which efforts best align to get the most bang for the buck.

Over the past several years there have been many buzz phrases, IT governance, business alignment to name a few. The desired outcome was for the organization to have a collective epiphany in how they utilize the IT resource.

Now we, in healthcare, are moving from a paper to an electronic platform. There will be a governmental incentive with a carrot, then a stick, and I believe in 5 years we will all need to traverse the meaningful use chasm. A feat that has not had the same sense of urgency in the past decade, even though it was established in IMO's to Err is human in November of 1999.

As an IT organization we have grown up since 1999, we are no longer just the information technology team about capacity, networking, and email. We have also evolved from the Information Systems department of financial, billing, and rudimentary clinical systems. We have evolved to information services - focusing upon providing reliable dependable services which bring value to the organization.

We are not the cowboys of old, we have become very specialized and interdependent. And if we haven't been funded properly, we have probably marine modified in a fine point to point patch work interface most of your legacy systems with customized code. We got the job done when you asked, it might take a lot to maintain it in the future, but we got it done as best we could. If you are willing to remove those rose colored glasses and examine the foundation with brutal facts. We will be transparent and help provide education so we can begin to collaborate on what is best for our organization.

All in all you get the Information Services your executive leadership team desires and budgets. Maturity is not about blamestorming, it is about looking at what exists, deciding how to move from paper to electronic, and then how the electronic business can compete on a new playing field.

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