Truth be told in today's tight economic times. Program Management Offices need to be proclaiming the business value they enable. I'm going to share a process I have been using for the past 6 months. It has had some success. I'm certain there are other techniques, and I would appreciate if you could share your experiences. After all there are many ways to accomplish this task.
First, as I'm certain you know we routinely report all project status's every two week in a project dashboard. This dashboard is in spotlight format with some key information as current status, previous status, completion percentage, project phase, anticipated completion date, executive sponsor, project sponsor, and finally key accomplishments for the past reporting period. This dashboard is email to our health system executives and directors.
Over the past 6 months we have added in mentioning the recently completed projects accomplishments and benefits realization. This has truly been a good marketing campaign.
Here is how it is done.
- On the business case for the project capture the benefits to be measured.
- Within the project charter, further vet the benefits stating:
- What to measure beforehand
- What to measure afterwards
- Who is going to measure
- How frequently (be sure to have some immediately after live and other a couple of months down the road)
- Anticipated benefit metric. Ie a 25% drop in patient days under 30 LOS.
- After closure have the immediate realized benefits sent to the PMO and the schedule of when the other benefits will be realized.
- When the PMO emails out the bulletin board, include content regarding recently closed projects and the business benefits those projects are bringing the health system.
- Follow up on longer realized benefits, and email those findings when realized.
All in all it is a simple process. However, diligence to the details is key, as is considering the audience, benefits should be explained in healthcare business terms - not geekspeak.
Subscribe and Share!
Did you enjoy this article? Your feedback is very important! I'd like to invite you to keep up to date with the latest posts from Anticlue. We offer several venues. If you have some questions, help can be found here.- Become a Facebook Fan
- Subscribe to Anticlue
- Follow me on Twitter
- Add to Technorati Favorites
- Digg this post
1 Comments to “How to depict the business value a PMO enables”
Elyse, traditional projects only have a single project review. Your suggestion to provide the PMO with a schedule of business value review points is great. These interactions with the sponsor can be used to gather vital information required to assess ROI and metrics that can be used to evaluate this project when performing future portfolio reviews.
My blog at http://tinyurl.com/pvmmza provides the result of a recent survey into PMO value that your readers and you may be interested in.
Please share your thoughts and suggestions
-
Receive Our eNewsletter
-
About Me
Welcome to the Healthcare IT Project Management Blog of Elyse Nielsen. This is the place where I share the ideas I have learned, the things I’d like to remember, and my thoughts for a brighter future. Find out more.
Subscribe to Our Tips
This weblog is licensed under a Creative Commons License.