Anticlue

Nurse Call, VOIP, and Wi-Fi: Its just cool when things come together!

In early September, we integrated our wireless phones with our nurse call system in the new surgery center. Elevating application and technology integration to the next level, our Nurse Call System is connected to our VOIP Phones via the WPA2 encrypted 802.1x Wireless Nework and Nortel's WLAN Application Gateway 2246, an Open Application Interface (OAI).

As we all know on the floors, time is precious. With our current systems, the patient can request assistance by pushing a button and talking. The unit clerk enters the message into our nurse call system which appears on the Nurse's assigned VOIP Phone. The nurse dials 9 to respond, and is immediately connected to the patient via the intercom. Having this instant response is a key benefit to our clinicians and patients. Our patient's needs are addressed quickly and clinicians are able to respond instantly. It is a win-win raising patient satisfaction and enabling clinicians at the same time!