Anticlue

Communicating Expectations

On the job, there is a level of performance that is expected. That level can change with new leadership. The older well valued employees may need expectations restated. Or perhaps there is a new team member joining the team. So what actually needs to be conveyed to assure understanding?

1. Why the task must be completed
2. When the work is to be completed.
3. How rigid the deadline is
4. How the finished work will be measured or evaluated
5. How important the task is in relation to other work being done
6. How the task fits into the big picture

As a leader, it is important to take that breath and take the time. Clearly conveying expectations is absolutely necessary when it comes to managing and leading a team. After you have conveyed the expectation, be sure to ask questions. It is the only way to know for sure that understanding has occurred.