The following are Deming's 7 deadly diseases:
- Lack of constancy of purpose in planning product and service that will have a market, keep the company in business, and provide jobs.
- Emphasis on short-term profits: short-term thinking (just the opposite of constancy of purpose to stay in business), fed by fear of unfriendly takeover and by push from bankers and owners for dividends.
- Evaluation of performance, merit rating, or annual review.
- Mobility of Management: job hopping
- Management by use only of visible figures, with little or not consideration of figures that are unknown or unknowable.
- Excessive Medical Costs
- Excessive cost of liability, swelled by lawyers who work on contingency
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1 Comments to “Deming's 7 deadly diseases”
Nice. Now go vote for a framework on my blog!
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Welcome to the Healthcare IT Project Management Blog of Elyse Nielsen. This is the place where I share the ideas I have learned, the things I’d like to remember, and my thoughts for a brighter future. Find out more.
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