Anticlue

KPIV and KPOV

Ever wonder what KPIVs and KPOVs are? Well, here is my best understanding, please feel free to add more detail through comments.

As one realizes after a time, every process has inputs and outputs. Inputs to a process can be inherent process inputs, controlled variables, and/or uncontrolled variables. Inherent process inputs are normally the physical materials needed to complete the process. The controlled variables are obviously the inputs one has a degree of jurisdiction to control. Finally uncontrolled variables are those items which are beyond your control. All of these types of inputs can be categorized as Key Process Input Variables (KPIV).

The important outputs of a process are commonly referred to as Key Process Output Variables(KPOV) An example of KPOVs are profits, customer satisfaction, and defect rate.