Please Share Feedback


Questions, comments, suggestions? Let us know what you think on our Forum.

To contact us privately, please use our contact form.

Author: Elyse, PMP, CPHIMS
November 30, 2006


As with everything there are some common issues encountered in implementing a Service level management program. Recognizing the risks ahead of time can help mitigate, avoid, or lessen the impact of them.

The first risks are associated with the culture change that arises within the IT department. The old ways of doing things may become not acceptable processes and the conversion to the new practice should be strategically planned.

SLM costs include the expenses related to the implementation and operating cost. These costs are typicalling categorized by the personnel, training, and documentation costs.

Subscribe and Share!

Did you enjoy this article? Your feedback is very important! I'd like to invite you to keep up to date with the latest posts from Anticlue. We offer several venues. If you have some questions, help can be found here.
 

0 Comments to “Common Risks associated with Service Level Management”


« Controlling and Monitoring the Service Level Management Process SIPOC Diagrams »

Please share your thoughts and suggestions