Let’s take a moment to review ITIL and ITSM. Departments, units, or companies that provide IT services to customers, whether internal or external, need to provide a level of service that increase the quality of and the profits of the organizations. The IT infrastructure library, ITIL, is comprises best practices to deliver IT service management, ITSM.
So how do the supporting organizations of ITIL and ITSM interact?
- OCG – The Office of Government Commerce, OCG, maintains ITIL by working with the Information Technology Service Management Forum and the British Standards Institute.
- itSMF – The Information Technology Service Management Forum, itSMF, is the independent body devoted to IT service management and a contributor to industry best practices
- EXIN – The Dutch foundations Exameninstituut voor Informatica, EXIN, co-developed the exam system for ITIL with the UK’s Information Systems Examination Board.
- ISEB – The UK’s Informtion Systems Examination Board, ISEB, co-developed the professional certification exams for ITIL.
Subscribe and Share!
Did you enjoy this article? Your feedback is very important! I'd like to invite you to keep up to date with the latest posts from Anticlue. We offer several venues. If you have some questions, help can be found here.- Become a Facebook Fan
- Subscribe to Anticlue
- Follow me on Twitter
- Add to Technorati Favorites
- Digg this post
0 Comments to “ITIL: Organizations involved”
Please share your thoughts and suggestions
-
Receive Our eNewsletter
The latest Project Management and Healthcare IT practices
-
About Me
Welcome to the Healthcare IT Project Management Blog of Elyse Nielsen. This is the place where I share the ideas I have learned, the things I’d like to remember, and my thoughts for a brighter future. Find out more.
Subscribe to Our Tips
Powered by Movable Type 4.31-en | Elyse Nielsen ©2003 - 2010
This weblog is licensed under a Creative Commons License.
This weblog is licensed under a Creative Commons License.