Anticlue: Server Impact

August 14, 2004

Server Impact

In the event of a server downtime, it is a good idea to get a plan together of how to recover. A tip, don�t save it on the server that is going to be down.

Things that I have come across that would be helpful to comprise ahead of time are as follows:

*ServerName*	Department
Impact	Detail it out
Patient Care Impact	Very high, high, medium, low
Revenue Impact	Very high, high, medium, low
Business Impact	Very high, high, medium, low
Affected Customers	All customers impacted
Mitigation Strategy	How to mitigate the impact
Mitigation Point Person	Who to call on progress
Recovery Strategy	How to recover
Recovery Point Person	Who to call on recovery progress
Business Contact	Business contact for the department
Communication Method	How they want to be alerted
Frequency	How often updated
IS Liason	Who is responsible for working with the business contact

Posted by Elyse at August 14, 2004 11:02 AM | TrackBack

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