August 14, 2004
Stakeholders
Who are stakeholders in project management terminology? A stakeholder is someone who is affected by the project or someone who affects the project. So who are these mysterious stakeholders?
There is the project manager, this is the individual responsible for planning, communicating, assigning tasks, gathering identified issues, ensuring there is quality to the project, coordinating training on the project, tracking the benefits of the project, and providing the deliverables are on time. If it is where you make your bread and butter, you are affected by the project.
Another stakeholder is the customer or business associate. This is the group who will actually use the end result of the project. We are all affect by something that is going to change the way we work.
The project sponsor and executive sponsors, who provide the money for the project, are obviously stakeholders. I think we are all affect by our money is going.
The project team are all stakeholders. This is the group of people who are working on the tasks of the project. Interest arises from this is either work to be done, or work in progress. The work that needs to be completed affects those who are doing the work.
Now here is the political trick, let’s say you know someone who is none of the above, and yet still influences the project. Guess what another stakeholder has been identified!
A tip to stakeholder management, and i know it is anal, is to keep a matrix like the one below. It really helps if you need to turnover the project, get new manager, or some other reason you start getting asked why?
|
Stake Holder |
Organization |
Department |
Project Role |
Role on the project |
Knowledge Base |
Area of Expertise |
Skill Set |
Their skills |
Project Need |
What they need or want from the project |
Personality Style |
Detail out the personality style. ie difficult, likes to always be right and on top, best investigator i know. |
Interest Level |
Very high, high, medium, low |
Influence Level |
Lay it out on the table. ie can bring project to a grinding halt if concerned. |
Communication Plan |
Plan how to work with the person |
Frequency |
How often |
Lessons Learned |
Label what you have learned from working with this person |
Finally passed the test
Managing in light of McGregor's Theory X and Theory Y
CMMI
Kicking HIT Leadership Up a Notch
That's just some mumbo jumbo project management BS
Outcomes - The tactic to get to the strategy
Nurse Call, VOIP, and Wi-Fi: Its just cool when things come together!
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
August 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
November 2005
October 2005
September 2005
August 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
Joel on Software
David Ross
Edward Prevost
Martin Fowler
The Health Care Blog
The Tales of Hoffman
The Business Word
Medical Rants
Christina's Considerations
Paul Levy
HIS Talk
Appropriate IT
Candid CIO
RSS feed




