Two Step Designs has recently published an article on Successfully Deploying a Content Management System. It is definitely worth the read.
A couple of the pointers of the article are:
<--- Snipped from article --->
The purpose of the content management project is rarely to just install the CMS. Instead, the overall goals of the project are likely to include:
improve the design or structure of the intranet
ensure the content is up-to-date and accurate
improve the effectiveness of the site
reduce duplication of content
improve content management processes
Another key point is that content needs to have clearly identified owners in place, I would even go as far as to suggest that a clearly defined owner and authorization structure for any CMS implementation is a large benefit.
For example, if one would like to implement content update, have maybe corporate compliance, legal, and marketing approve the content. For healthcare, have a dedicated clinician assigned with the editorial task.
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