Anticlue

Streamlining Business with IT

Business Process mapping is fun! It’s great to learn more about the way one’s place works, and after a couple years of it. It is easy to recognize process that will be enhanced with an IT solution, and it is also to easy to see those that will become more cumbersome. There is a golden rule, if the paper process at this time is too overbearing and dysfunctional, a technological solution will only enhance the dysfunction. The process needs to be reworked, so the it solution will work.

Now here is the great problem, technologists really can’t remap a process to work for the business. That is what the Business owner needs to do, but a technologist can identify that there is a problem in mapping out the process. If you get caught in the situation, try to nicely tell the business owner, that they need to fix the business process, before implementing a solution based on the current process. Once you implement a technological on a bad process, your maintenance time has just gone through the roof. It will be a technology problem from that point forward, no longer a business process problem.