Anticlue

Learning the Business

One of my favorite things to do at work is to learn something new about the business of healthcare. I like to understand the daily activities of the clinicians, providers, business user, and educators. I like to ask the five main questions of what, when, why, where, and how regarding a business process. I like to listen and learn as the expert walks through the business process. You get the invaluable opportunity to learn the business from those who daily do the business. In order to be able to offer the business the best IT solutions, one has to understand the business. Learning from the expert, and working with them to find the best solution is always a rewarding experience when the opportunity arises.