October 17, 2003

The Aftermath of a production problem.

Yesterday was clean up day. We had a production problem, its very interesting how people deal with the problem.

Some people look at the issue, quickly realize that was not the intended result, and help to resolve the problem. Others realize that there is an issue and feel confidence in the team to resolve it quickly. Others prophesize with 20/20 hindsight on the stupidity of the action, but you know, we all realize how stupid it was after the fact.

With spin, anyone can finger point a problem to anything. I wonder how much work time is lost yearly in finger pointing and covering ones assets in case of finger pointing.

I'd like to propose that after we get through the production problem, we look at lessons learned. What could we have caught ahead of time, how could we of caught it, and what can we change in our process so this doesn't happen again.

Posted by Elyse at October 17, 2003 6:34 AM
Comments

Anybody causing problems in aftermath should be eliminated , doesn't matter the man who doesn't do s**t since The Cronic

Posted by: A. Mox at November 1, 2005 8:33 AM